Privacy Policy

1. Information We Collect

We collect information you provide directly to us. For example, we collect information when you fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services.
• Process inquiries, requests, and orders.
• Send important updates, technical notices, or security alerts.
• Respond to questions, feedback, or customer support requests.
• Analyze trends to improve user experience and website performance.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with trusted partners, vendors, or service providers only to the extent necessary to:

• Fulfill services on our behalf (e.g., shipping, payment processing, IT services).
• Comply with legal obligations or enforce agreements.
• Protect the rights, safety, or property of Twil Tex or others.

All third parties are required to maintain the confidentiality of your information and are restricted from using it for other purposes.

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. Our employees and service providers are trained in data security and confidentiality practices.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your personal information.

To exercise any of these rights, please contact us at: info@twiltex.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top will indicate the latest version. We encourage you to review this policy periodically for any changes.